ERP + CRM for Mid-Sized Manufacturer
Connecting production, inventory, sales, and dispatch in one real-time system — replacing 8 Excel sheets
The Challenge & Bottlenecks
A manufacturer of industrial components was managing production scheduling, raw material inventory, customer orders, and dispatch using 8 different Excel spreadsheets maintained by different teams. Data was always out of sync. Production would start jobs without verifying raw material availability, causing regular delays. Dispatch teams had no visibility into production status.
What We Architected & Built
We built an integrated ERP covering production planning (work orders, BOM), inventory (raw materials, WIP, finished goods), customer order management, quality inspection checkpoints, and dispatch tracking. A live dashboard gave management real-time production and order status.
The Tangible Outcomes
Production delay incidents dropped by 75% in the first quarter. Raw material stockouts reduced by 90% through automated reorder alerts. The company's sales team could now give accurate delivery commitments based on live production data.
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